Terms & Conditions
Custom Orders
All window coverings are custom-made based on client specifications. Once an order is confirmed and production has begun, it cannot be canceled, modified, or refunded.
Payment
60% payment is required before production begins. Prices are subject to change, but once your order is confirmed, your quoted price is final.
Virtual & In-Person Consultations
Consultations are available virtually or in person.
If you book an in-person consultation, we require confirmation before the visit.
Production takes approximately 14 days. Once completed, we will schedule delivery and installation at a convenient time. Since we personally deliver and install your order, we do not offer shipping.
Production & Delivery
Measurement Responsibility
Clients are responsible for providing accurate measurements for quotes. Final measurements will be taken during the in-person consultation before production begins. We are not responsible for incorrect measurements provided by the client.
Our team will handle installation (if applicable) to ensure a perfect fit. If you prefer to install your coverings yourself, we are not liable for any damages or improper installation.
Installation
Warranty & Defects
Our team will handle installation (if applicable) to ensure a perfect fit. If you prefer to install your coverings yourself, we are not liable for any damages or improper installation.